Privacy Policy

Last Updated: January 14, 2025

UKCasinoRadar2025 ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and services.

1. What Data We Collect

We collect different types of information about you when you use our website:

Personal Information You Provide

• Contact Information: Name, email address when you contact us
• Communication Data: Messages, feedback, and inquiries you send to us
• Preferences: Your communication preferences and interests

Information We Collect Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring URLs
• Technical Data: Screen resolution, device type, JavaScript support
• Location Data: General location based on IP address (country/region level)

Cookies and Tracking Technologies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

2. How We Use Your Data

We use your personal data for the following purposes:

Service Provision

• Provide and maintain our website services
• Respond to your inquiries and provide customer support
• Process and fulfill your requests
• Personalize your experience on our website

Legal Compliance

• Comply with legal obligations and regulations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Maintain records for regulatory purposes

Improvement and Analytics

• Analyze website usage and performance
• Improve our services and content
• Conduct research and development
• Monitor and prevent technical issues

3. Who We Share Your Data With

We do not sell, rent, or trade your personal information. We may share your data with:

Service Providers

• Web Hosting: Secure hosting of our website and data
• Analytics Services: Website performance and usage analysis
• Customer Support: Tools to manage and respond to inquiries
• Email Services: Communication and newsletter services

Legal Requirements

• Law enforcement when required by law
• Regulatory authorities for compliance purposes
• Legal proceedings and investigations
• Protection of rights and safety

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

Security Measures

• Encryption: Data encrypted in transit and at rest
• Access Controls: Restricted access to personal data
• Regular Updates: Security patches and system updates
• Monitoring: Continuous security monitoring and testing

Data Storage

• Data stored on secure servers in the UK/EU
• Regular backups and disaster recovery procedures
• Physical security measures for server facilities
• Staff training on data protection and security

5. Your GDPR Rights

Under GDPR and UK data protection laws, you have the following rights:

Right to Access

• Request confirmation of data processing
• Obtain copies of your personal data
• Information about how your data is used

Right to Rectification

• Correct inaccurate personal data
• Complete incomplete personal data
• Update outdated information

Right to Erasure (Right to be Forgotten)

• Request deletion of personal data
• Subject to legal obligations and legitimate interests
• Applies when data no longer necessary

Right to Data Portability

• Receive your data in a structured format
• Transfer data to another controller
• Applies to automated processing

Right to Object

• Object to processing for legitimate interests
• Object to direct marketing
• Object to automated decision-making

To exercise these rights, please contact us at privacy@ukcasinoradar.com. We will respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Cookie Categories

• Strictly Necessary: Essential for website functionality
• Performance: Help us analyze website performance
• Functionality: Remember your preferences and settings
• Targeting: Deliver relevant content and advertising

7. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices.

Third-Party Links

• Casino websites and operators
• Regulatory and support organizations
• Social media platforms
• Analytics and advertising services

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Contact Inquiries: 2 years after resolution
• Website Analytics: 26 months
• Legal Compliance: As required by law
• Marketing Preferences: Until you opt out

9. International Data Transfers

Your data may be transferred to countries outside the UK/EU. We ensure appropriate safeguards are in place:

• Adequacy decisions by the UK/EU
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated through our website or by email.

11. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

• Email: privacy@ukcasinoradar.com
• Address: UKCasinoRadar2025 Data Protection Officer, London, UK
• Phone: Available through our contact form

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

ICO Contact:
Website: ico.org.uk
Phone: 0303 123 1113